It’s an emotional business! Ever had that feeling that you were not in control of yourself? Angrily sent a response to an e mail which really should have been consigned to the trash folder? Snapped at someone and regretted it later? How about feeling no one understands why you work so hard on your business and why it means SO much to you? In my experience a great number of family businesses (and many others) are run on emotion which is a bit of a paradox as that is the reason